Testimonials

Nancy provided excellent service in the sale of our rental property – there was a significant amount of coordination that was required and her experience really shone through! Even when unexpected issues came up, she had the connections with contractors so that everything was addressed quickly and professionally. Her management of the process allowed the closing schedule to stay on track despite several surprises along the way.  - From the Seller - Guy P. 1809/1811 Carl Street 

Nancy helped sell my Mom's house. She was honest, set expectations based on her experience and knowledge of the market, and kept the communications open and understandable. She worked hard for us, even before we signed with her.

She had a network of contacts. Not only did she reach out to them quickly once we approved, but they responded to her quickly as well.

She even helped with physical things that needed to be done, which I never expected from a Realtor.  Her knowledge of how to do home maintenance updates was very helpful. And - she made us feel like we were her only clients, even though we were not.

Mom's house was listed on 9/18/2023, and Closing was completed on 10/16/2023. She even helped us after Closing with some final details. Wow - Thank you for all your help, Nancy! - From the Sellers - 3104 Victoria Street N, Roseville, MN 55113

Thank you for all your help Nancy you've been awesome this whole way!  We couldn't have done it without you! 
– Otto Marckel & Emma LaChance

Nancy was a joy to work with! She walked with me through the entire process, got my home sold very quickly and above the asking price.
– Nancy Haspel

Nancy’s abilities exceeded my expectations in the sale of my house. She gave thoughtful insight into my current and future living needs. Nancy’s implementation of a detailed action plan gave me confidence as she worked her strategic, step-by-step process. I felt comfortable with her honest communication style, frequent check-ins and her ability to keep me focused on a positive end result. If you are contemplating selling your home, feel confident that Nancy Maas can meet your needs!– Sally Khan

My Aunt Betty and I partnered with Nancy to help sell my aunt's condo. Nancy helped coordinate all of the contractors to get the condo ready. This involved small repairs, painting and staging ahead of listing the property. Nancy was very detail oriented, helpful and cooperative. She knew what needed to be done. She went above and beyond to track down information needed for the sale of the condo. Once listed, Nancy was very proactive and scheduled several open houses and provided immediate feedback from the potential buyers. Nancy is a great communicator and throughout the process she would write summaries to help break down the complicated process of the property sale. Nancy did an amazing job and we highly recommend her.
– Betty & Alice

We bought our home and then listed our previous home with Nancy. In buying, she was thorough, conscientious, and quick to respond - we submitted several offers before we landed our home, and she was ready to roll every time, with realistic advice and words of encouragement when we lost out. When we had our offer accepted, she had connections with all the pros we would need to get it move in ready. When it was time to list our home, she helped guide us through what needed to be done that would have a solid return on investment. We received multiple offers over asking, and she negotiated a quicker close for us. We’d highly recommend Nancy!
– Lindsay & Nate

We worked with Nancy when buying and selling our first home! She was such a big help to us as first time buyer/sellers! When buying our home she asked questions we didn’t know to ask and helped us through the entire process. With selling our first home she was thorough in the process and helped us to sell our home quickly. I highly recommend using Nancy for any of your realtor needs!
– Freedom & Nick

Nancy is amazing. She helped me sell my family home of 26 years. She was with me every step of the way. She is proactive, caring and considerate. I really enjoyed working with Nancy. I cannot imagine going through this without her. She helped me figure out how to get the house ready, list it and accept an offer. Thank you Nancy for all your hard work through this process. I would highly recommend having Nancy help you sell or buy a house.
– Sandy, Roseville

Nancy is now like an extended member of our family! Her hustle and attention to detail is extraordinary. Nancy anticipates our questions and jumps right in with solutions. We had nothing but confidence as we worked with Nancy as our property sold quickly at the price we wanted. We will be using her services again and recommend others do the same!
– Jim, Patsy & Margie

Nancy is an excellent Realtor. Let me repeat : EXCELLENT! She is knowledgeable, very responsive, efficient, hard working, and to top it off extremely kind and courteous. My wife and I truly loved working with her. Nancy understood our wants and desires and guided us to properties that fit our needs. Even after the purchase she was available to help with any further future needs.
– Dave & Linda

When Nancy Maas is your realtor, you know you are in the best of hands. She is knowledgeable, helpful, hard working, pleasant and vary easy to work with. She gets the job done for you in the most efficient way whether buying or selling. Always a good experience working with her.
– Gene & Shirley

Nancy was wonderful to work with and really helped us through the process of selling our family home. She was knowledgeable, quick to answer any questions, really proactive about checking in and gave good advice on how to get the home ready to list. I recommend her highly!
– Tania Kleckner

I highly recommend Nancy. She was fantastic. She laid out the listing and sale process from beginning to end and everything went smoothly as she had explained. There were no surprises and she was very responsive to all my questions and concerns. She did a great job in pricing my townhome, handling the showings, and dealing with potential buyers and their brokers. The home sold within one week of listing. She also did a great job after the purchase agreement was signed. She handled the inspections by the city inspector and the buyer’s inspector. She oversaw the follow-up minor repairs including hiring the appropriate people. She prepared me for closing and she handled all the paperwork and dealings with my townhome association. In sum, she is a consummate and knowledgeable professional and is fully committed to excellent service. She made the sales process smooth and easy. Nancy was excellent and in my corner. I give her the highest rating of five stars.
– RJ Zayed

Nancy worked diligently to help us buy and sell our house. She guided us through the whole process, helping us make smart decisions from the very beginning. She vigorously advocated for us in negotiations. She kept careful track of all the details we needed to stay on top of, and she kept us focused on the goal of getting into the perfect home for our family and selling our old home. I recommend Nancy Maas to anyone looking to buy and sell their home!
– Joey & Sarah

I met Nancy 10 years ago when I sold my house in St. Paul. She guided me through the process with knowledge and quick responses. She also helped me buy my condo. Six years ago, my daughter used her to purchase her first home. Nancy was kind and patient with the first-time home buyer needs. Nancy just sold my daughter’s house in 4 days! I’ve used Nancy over and over again. Highly recommend.
– Lynette

We worked with Nancy to buy a home and then sell a home. In that order. Nancy sat down with us at the start and went over with us our “must-haves” for our new home. She listened and asked thoughtful questions to make sure that we were on the same page. Going into the process, I let her know that we might be difficult clients – at this stage in life, we wanted to find the right home and not just settle on a home. Over a 3-month period, Nancy took us on showings of homes. Many were close, but just not the right home. She never pushed us on a home. Instead, she would always say, “we are one step closer. The right home will come.” And, it did! She walked us through that process with ease and then helped us prepare our other home to sell after we closed on the new home. Talk about a nail bitter? But, Nancy gave us solid advice on preparing the home for sale, and we executed everything she asked us to do. Once the home was on the market, she was energetic and resourceful in getting the word out about the house. Within 2 weeks, we had an offer and the house sold. This is the 3rd home buying and sale experience that I’ve been through. I must say it was the best, by far. Nancy is patient, resourceful, dedicated, and an agent that I will work with again when we decide to downsize to a condo.
– Nicole & Bentley

I had a lovely time looking for and buying my first home. Never felt pressured, was patient for all my questions, helped guide me through the first time process and nudged some questions my way. All opinions were brutally honest, even if I loved the place, which is absolutely a plus!. Highly recommend
– Niko

Nancy represented us as Buyers moving to St. Paul. She was fantastic. She knows everything about the local market and seemed to discern what we wanted before we figured it out. Nancy also helped us avoid Buyer mistakes by encouraging us to be patient and wait for the right house at the right time. Since the closing, she has been a great resource for everything a homeowner who is new to the area needs.
– Keith & Julie

Nancy was immensely helpful every step of the way in selling our place and selecting a new home. She asked questions, got to know us, and set reasonable expectations. Such a big decision can be overwhelming sometimes, and Nancy made sure we were never surprised with each step of the process. She’s very responsive at, basically, any hour of the day… seriously, I don’t know when she sleeps. Highly, highly recommended!
– Marc & Vikki

Nancy listed and sold my parents home after the death of my father.It was an emotional process as they had lived there for 50 years. Nancy immediately recognized how difficult the situation was for my sister and I and was very kind and supportive. The suggestions she made regarding repairs and upgrades were realistic and appropriate. Nancy provided us names of people to complete the repairs and would often meet them at the house to get estimates for us which was very helpful for my sister and I because of our work schedules. We were always able to reach her and if we had any questions or concerns she took care of them immediately . Nancy was caring and reassuring during the entire process. The house sold quickly. We were very pleased with her service.
– Dana & Valerie

We were starting a new family and Nancy helped us buy our first home. She helped us realize what we needed in a house now and for the future. Instead of just trying to make a sale, she was honest and let us know when a house might not suit our upcoming life and advised us to wait until the right house came along. She was very patient and answered all our first-time home buyer questions throughout the complicated process. She is personable, professional and thoughtful.
– Maureen & Josh

Nancy was fantastic to work with. We bought our house in a seller’s market and she worked late into the night to put our deal together. She guided us through the process step by step, alleviating a lot of the stress of homebuying. Nancy is dedicated, honest, and fun to work with. Highly recommend her.
– Wendy & Rob

Nancy Maas was incredible every step of the way in helping us find our first home in the Hamline-Midway area. She’s knowledgeable, organized, and highly responsive. Her negotiating skills are top-notch; she was able to ensure our offer was the first one the sellers looked at, which proved to be decisive. We highly recommend Nancy Maas if you’re looking to buy a home.
– Kevin & Kathrine

For a first time home buyer Nancy is an excellent choice. She’s on top of the process and has great referrals for other aspects of the home buying process. Through her I found a great mortgage broker and was very helpful answering questions while looking at homes. Noel
Nancy has worked with our family so diligently to ensure that our home was sold in a timely fashion. She has been invaluable throughout the entire process and has provided us with great recommendations in order o sell our home. She has been there for us with any questions or concerns from even before we had our home listed and was upfront and honest with the answers she provided to our family. I would strongly recommend her as a professional in real estate if you are looking for someone that will be up front with you with no fluff whatsoever. Her knowledge in the twin cities market is definitely outstanding compared to other agents I have worked with in the past. She treated our family with the up most respect.
– Chris & Megan

Nancy was a great professional and resource during our home search. We were relocating from Chicago and she did a great job providing local perspective and dealing with the logistical challenges of our home search.
– Clay & Jen

Nancy Maas helped me prepare my home for the best possible outcome. I’m amazed by the result she engineered! Nancy listens & communicates clearly at every turn. Nancy’s a realtor you can trust when you want to sell a home you’ve loved for years. When Nancy sells your home she takes on the realtor’s trifecta– talent, experience & daily hard work!
– Jodie

What can I say about Nancy? We met her at an open house and right away I knew she would be our realtor. She had the right mix of knowledge about the area we were looking at and helped us figure out exactly what we wanted. She put no pressure on us and told us to call when we were ready to get to work. It was 18 months later that we finally called. We needed a little time to save a bit and get our current house ready to be sold. I think we were pretty picky and we put Nancy’s patience to the test. However, she never gave up on trying to please us. Nancy showed us several houses and then one day she found us the perfect home. As she opened the door to our dream house she said “I think this is the one”. She was spot on. When you make your list of what you want in a house, you kind of know there will be some give and take. Nancy really listened to us about what was truly important and she found a house with those qualities. The sales process and negotiating can be a tricky job and Nancy took care to make sure nothing was missed. This was my 5th home purchase and by far the easiest – and we had our current home to sell! Buying a house is more than buying a house. It’s the first step in making a home. It has been two years since we purchased and we’re so happy. Our family is now part of an amazing community and it really is a dream come true. Nancy, thank you from the bottom of our hearts!!
– Kelly & Jodi

Nancy Mass works hard and is highly professional. As a first time home buyer with a demanding career and family, I needed a realtor that provided concise explaining and swift follow through. Nancy went above and beyond for me and my family. She stayed up late and put in extra hours to get the job done. I trusted Nancy in helping me secure the home I wanted. She also negotiated strategically to get me into my home at my desired price point. I could not ask for more. Best realtor ever!
– Maria

Nancy is excellent. As a first-time home-buyer, we were pretty nervous about jumping into the water. She offered to show us as many properties as necessary to find the right fit, but lucky for us we found our house on the first day! During the initial offer, negotiation, and closing procedures, she was thorough, thoughtful, and always available for questions. I highly reccomend Nancy to others.
– Jenilee & Chris

Nancy was very helpful primarily because as Seller’s of a smaller home used by our son for student housing, we were not knowledgeable of the nuance’s of the St. Paul market, the neighborhood and the typical conditions of residential sales in St. Paul. Nancy’s knowledge of the market, her active marketing the home, generation of prospects, numerous open houses that are more prototypical in St. Paul and agent showings throughout the process we believe made the difference in selling this property. Nancy kept us informed of prospects and was very helpful in the extended negotiations with the ultimate buyer, dealing with multiple “crisis” events in the process. No item was two small for Nancy to deal with or offer her assistance….. We sold in August of 2011 a very challenging time to be marketing and selling residential property. As a commercial real estate developer, I appreciate that the first impression made by Nancy was paramount to our success–as a Seller the first impression, professionalism and follow through by Nancy was the key to successfully selling our home. Both Paula and I would highly recommend her to other buyers and sellers without reservation
– John and Paula, Eden Prairie

Nancy has a warm, easy, outgoing personality. It’s clear she likes people and interacts easily with all ages. She listens, and is highly ethical in her transactions. While I initially picked Nancy’s name out of a hat, I would encourage you to pick her with deliberate intention to help you buy or sell a home. We are looking for the second home to buy now.
– Diane S, St. Paul

Nancy was hired to sell our house in St. Paul. From our first meeting to our last contact, she was wonderful to work with and acted in a very professional manner. Her knowledge of marketing and strategy guided us to make several smart decisions which resulted in us selling our house in a timely manner but also, and most importantly, receiving the price that we wanted to sell it for. I would highly recommend Nancy to anyone who wishes to sell their house. Her integrity and commitment to the client surpasses all other realtors I’ve known and have worked with in the past.
– Peggy K, St. Paul

Nancy provided excellent service and is a hard working agent. I appreciated that Nancy kept my son and daughter in the loop so that they knew what was going on with each step. I felt that I was in ‘good hands’ with Nancy. She is honest, trustworthy and works very hard for her clients!
– Rosemary O, Dellwood

Nancy provided excellent service and is a hard working agent. I appreciated that Nancy kept my son and daughter in the loop so that they knew what was going on with each step. I felt that I was in ‘good hands’ with Nancy. She is honest, trustworthy and works very hard for her clients!
– Rosemary O, Dellwood

Nancy was a great real estate agent, advising me in preparing my home, then negotiating the sale even before it was listed on the MLS! We communicated very well together. She was efficient and responsive to my needs both in selling my home and finding a new home. She has established a large network of vendors and colleagues and thus was able to expedite my transactions. She is pleasant and engaging and very trustworthy. I enjoyed working with Nancy.
– Karen B, St. Paul

Nancy was competent and personable to work with. Her sense of humor was wonderful, and we were pleased to have the opportunity to work with her.
– Rene M, St Paul

If you are looking for a caring, responsible, personable individual to handle the sale of your home or assist you in finding a new home, just right for you and your family……. Nancy Kathleen Maas from Coldwell Banker Burnet, is the right agent for you. Besides knowing the area and neighborhood of my home, Nancy was helpful in assessing the needs of any potential buyer who walked through my front door to view my home. She was also helpful in advising me on any personal touches or ideas in presenting my home and listing it properly in today’s market. She was especially helpful in educating me on the possibilities of my home sale, and what would be expected. She was always willing to “ go the extra mile” in order to complete the sale and the move from my home. Any time of the day or night, Nancy is willing to help you out and answer any questions or address any issues you may have. Not to mention how extremely resourceful she is! Thank you, Nancy, for all your hard work! I know that I did not only find a good agent to work with me, but I now know I found a new friend in the process. Hope you are well, and Good Luck in your sales for the rest of the year !!!!!
– Ruth Farnan, Birchwood

Nancy was very knowledgeable about the process of selling our house. She was driven to get results in our case, sell our house! Nancy was acutely aware of the value of our house and the market. (she sold our house for more than we expected) Nancy was very responsive whenever we had questions or concerns, either answered the phone or called back within minutes. Nancy kept us calm and focused on our primary objective; selling our house. Nancy was personally concerned for our well-being and our future even after our house was sold.
– Troy and Geri Aanonsen, South Saint Paul

I’m delighted to submit this reference for Nancy Maas from Coldwell Banker Realty. In February of 2013, I interviewed several realtors and ultimately selected Nancy to sell my townhome in St. Paul. I had previously tried to sell the home a couple of times over the past few years without success due to a challenging location and the recession. Upon being hired, Nancy sprang into action! She researched the area, provided me with information on comparable properties and helped me arrive at a rational (rather than an emotional) decision on the price point. Nancy made sure the home would show well by engaging expert advice from a “stager”. She marketed the property through a number of channels and coordinated open houses every few weeks. I was extremely pleased with the amount of interest and traffic generated by the marketing effort. The home sold within five months of putting it on the market at a time when the market was just starting to rebound from the recession. The closing went off without a hitch thanks to the thorough attention to detail by both Nancy and the Coldwell Banker Title company. Nancy made the process very easy by explaining every detail every step of the way and fully answering all of my questions. I felt like I had a partner who cared about my property as much as I did. Just recently, I was faced with another challenging real estate situation regarding a foreclosure property and I again engaged Nancy to assist me through the process. She went way above and beyond the call of duty to secure a positive outcome. My profession requires me to deliver great customer service and as a result, I am very critical of the level of customer service I receive. I can tell you that Nancy Maas has exceeded my expectations on every level! She is a consummate professional and I would not hesitate to recommend her services to anyone.
Regards.
– Michele Jiosne, Saint Paul

We had the wonderful experience of working with Nancy Maas when selling our home in St Paul. First, she helped and advised us in the ‘preparation process’ of getting our home ready to sell. She provided us with names when we needed help with painting, repair, etc. She also had advice on the ‘pricing’ which is very important. Nancy will provide the needed details that will explain how a fair price is reached. As we neared the showing of our home, we talked at length on how we would ‘promote’ and market the house with ‘open house’ and private showings. We never felt alone. All questions were answered quickly. Nancy has a wonderful gift of making you feel like you are her only client. She will follow through and explain the entire process. We highly recommend Nancy Maas if you are thinking of selling your home. She will definitely get the job done!!
– Mary and Ken Dayton